Refund of your order

Refund of your order

Tree return / cancelled / not at home / refused / wrong address / wrong order / your payment will be reversed by Paypal or Credit Card.

Royal Christmas has the right to charge the costs incurred to reduce the amount of refund. When your order is cancelled, you should always contact us within 14 days after the date of the order. The mail address you should contact is: ina@royalchristmas.nl indicating your order number for a refund of your payment. Otherwise no refund will take place / the costs incurred will be deducted.

Questions concerning your order, refund of the order or about not received it at all shall not be filed after one month after the date of the original order. Questions within the first month can be send to us by e-mailing to ina@royalchristmas.nl+ quoting your invoice number.

Team Royal Christmas

50 million artificial Christmas trees sold since 1936!